To improve Quality, First to understand the meaning of "Waste". ( Surface Wastes.... The Silent Killers )
Surface Wastes.... The Silent Killers
There are four categories of surface wastes that contains 26 specific type of waste.
I. PEOPLE WASTES
There are five people wastes that occur because organizations fail to harness the potential that resides in all work groups.
Keep in mind that an instance of people waste does not carry with it any blame
or attributions.
Human beings have certain skills and behave in highly
predictable ways. When people waste occurs, it is the fault of leadership for
not properly structuring the work environment.
1. Goal Alignment Waste
2. Waiting Waste
3. Assignment Waste
4. Motion Waste
5. Processing Waste
II. PROCESS WASTES
There are 12 process wastes.
These wastes arise during the operation of business as a
result of process design and execution shortfalls.
There is a great deal of interaction between all categories
of waste, and many processing waste could be discussed as “people” wastes, but
this would serve to camouflage the detailed etiology of specific waste occurrences.
1. Control Waste
2. Variability Waste
3. Tampering Waste
4. Strategic Waste
5. Reliability Waste
6. Standardization Waste
7. Sub optimizations Waste
8. Scheduling Waste
9. Work-around Waste
10. Uneven Flow Waste
11. Checking Waste
12. Error Waste
III. INFORMATION WASTE
Information waste is a subset of process waste but one so
important that it must be called out on its own.
It is the loss of value caused by less than optimum
information.
There are five types
1. Translation Waste
2. Missing Information Waste
3. Hand-off Waste
4. Irrelevancy Waste
5. Inaccuracy Waste
IV. ASSET WASTE
Asset Waste is created by the less than optimal utilization of
material and property.
When a building, office supplies, parts, products and
service delivery materials are not used in the most efficient manner to add
value, asset waste occurs.
There are four asset wastes
1. Inventory Waste
2. Work in process Waste
3. Fixed asset Waste
4. Moving things Waste
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