What is assignment waste?
Assignment Waste
Definition - The effort used to complete an unnecessary or
in appropriate task is assignment waste
Example: A high
–level manager tells a subordinate to prepare a report that details the process
improvement department’s training activities ‘’ in case the boss asks for it in
the review meeting”
Typical Solution/Result:
A glowing, “make everything look good” presentation is
prepared that is most likely not used. If it is not used, the report
preparation was a complete, one time waste. If the report is used, the boss may
like it, believe the deception, think that things are going well, and require
all departments to submit such a report each month. The boss then spends time
reviewing the reports and giving direction (requiring more like and
reports)instead of leading real, continuous improvement by implementing Office
Kaizen. The waste is immense and horrific.
The Office Kaizen Solution:
The Office Kaizen approach is to install the lean daily
management system (LDMS) in each intact work group to ensure that small
improvements are taking place. Also, The Kaizen blitz change team
reporting to the ESC constantly monitors
sanctioned improvement activities.
In addition, all
ESC-chartered teams make brief reports to the ESC each week. This dramatically
reduces the amount of improvement –related ”fluff ’reporting.
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